Frequently Asked Questions
Everything you need to know about your Casekaro experience
What is the delivery timeline for my order?
Orders are typically processed within 24-48 hours. Depending on your location, standard shipping takes 3-7 business days to reach your doorstep.
Do you offer a warranty on electronic accessories?
Yes, all our electronic accessories come with a 6-month limited warranty covering manufacturing defects. Please retain your invoice for warranty claims.
What is Casekaro's return policy?
We offer a 7-day easy return policy for unused products in their original packaging. If you receive a damaged or incorrect item, please contact our support team immediately.
Are the phone cases compatible with wireless charging?
Most of our premium cases are designed to be slim enough to support Qi-standard wireless charging. Specific compatibility is listed on each product page.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for select pin codes.
How can I track my shipment?
Once your order is dispatched, you will receive an SMS and email containing a unique tracking ID and a link to our courier partner's portal.